The distance from Hanoi to Halong Bay is about 170 km. It takes around 3.5 hours by shuttle bus, including haft-hour for break time. If you go on private car, it takes around 3 hours. Alternatively, there is another route which only takes you about 2.5 hours. You can hire a car or buy a ticket of a VIP bus to travel from Hanoi city centre to Halong Bay using the new Hanoi - Hai Phong highway. The distance between Hanoi - Halong shortens to 150km. There will be a fee of 6.5 USD/turn/car for the new highway, making the price a little bit higher than the another. You can read more detail how to travel from hanoi to Halong Bay here
The distance from Halong Bay to Ninh Binh is 200km & it takes around 5 hours to travel due to the low-quality traffic system. There are 02 ways to get to Ninh Binh from Halong Bay:
Option 1:Take the public bus.
The ticket's rate for the bus Halong Bay- Ninh Binh is quite cheap, only 10USD/Person. However, the bus will not pick you up and drop you off at your hotel. You have to come to the meeting point before departure time of the bus. Additionally, the quality of the service is very low since the buses are operated by local people who do not know how to serve foreign tourists, and do not speak English. So, taking the bus is not recommended to avoid the unhappy time of your journey in Vietnam
Option 2: Book the private car in advance
Book the private car is the best way to get to Ninh Binh from Halong Bay due to following reason
Driver will pick you up at the hotels, cruise pier and take you to any hotel in Ninh Binh
Driver will pick you up at any time you want. Especially if you would like to go Ninh Binh after your Halong Bay Cruise Tour, the driver will contact with cruise's operator to check when you disembark to pick you up
The rate for the private car from Halong to Ninh Binh:
Whenever you travel, it's highly advised to carry insect repellent, hand sanitizer, aspirin/paracetamol, medicines for stomach troubles, etc. And don't forget to bring your Original passport, swimming suites, sun glasses, cash or credit card, etc.
Cruises end at 4 difference ports which belong to Halong or Hai Phong, and you can choose either private or shuttle bus.
From Halong: There are 3 ports in Halong which are Tuan Chau, Hon Gai, Halong International cruise port
It is about 200km from Halong to Noi Bai airport in Hanoi. You can either take a private car or shuttle bus
Private car: it take about 3.5 hours and price is about 60USD for 4 seat car. Faster option is to travel on Haiphong-Hanoi highway to save your time, but you need to pay 10USD extra for the highway fee. It saves one hour travel less because the distance is shortened to 170km
Shuttle bus & taxi: It is cheaper option. You can take a shuttle bus from Halong bay and stop in Bac Ninh province where you can catch a taxi to the airport in Hanoi. It takes about 4 hours and taxi normally costs 20USD
From Hai Phong: Got Ferry
There is a highway from Hai Phong to Hanoi. It takes only about 2 hours. You can choose to travel with private car or shuttle bus provied by some Halong cruises.
Cruise itinerary and schedule are subject to change due to weather and operation conditions. Cruise company or Management Board of Halong Bay are people who make the decisison for the safety purpose. Our travel consultant will contact you as soon as possible to inform you if there is any change.
The time for pick up and drop off depends on each cruise, the time is be different for each route that they use. Normally, the shuttle bus will pick you up at your hotel in Hanoi Old Quarter around 8:00 am to 8:30 am and drop you off around 16:00 pm to 16:30 pm in Hanoi for the cruise to Bai Tu Long bay and Halong Bay by the normal route.
For new expressway, Hanoi - Halong, the pick up time will be around 08:30 - 09:00 a.m and drop off time will be around 15:00 - 15:30
If you book the cruise trip to Lan Ha bay, cruisee uses expressway Hanoi - Hai Phong and the pick up time will be 09:00 - 09:30 a.m and drop off time will be around 14:00 - 14:30 which is faster and save you more time.
Yes, you can trust in the reviews on our website. The reviews are submitted by our customers after using the services. They are published without being modified. When you finished using each service (Hotel, Cruise, Tours) we will send you an email to get your reviews about them.
Depending on which cruise you have booked with us, there are lot of activities on board for you to choose: Watching night movie, playing board games, visiting floating village, going fishing, joining cooking class, kayaking or swimming, biking, climbing… Please see more details in cruise itineraries.
Halong Bay is one of the most beautiful, romantic places in Vietnam where people choose to celebrate their honeymoon, birthday, wedding anniversary… You can either book a private or sharing cruise. Cruise staff will try their best to make it your special day. Room setting for honeymoon, birthday cake, wedding cake or cocktail offers… Do not forget to inform about travel consultant when you make a booking.
All cruises in Halong Bay must have permission from Management Board of Halong Bay to stay overnight in the Bay. Based on the weather conditions (high winds, monsoon, thunderstorm, cyclone, storm...), the Management Board has the authority to cancel all cruises on certain day to guarantee the safety of tourists.
In those cases, following policies will be applied:
- If the cancellation is informed before you leave Hanoi to Halong Bay (you have not used any service yet): 100% refund.
- If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong,...): Only the fee of these services will be charged and we will refund whole remain amount
- If the trip is cut down from 3 days/2 nights to 2 days/1 night, we will charge as 2 days/1 night trip, plus other services you have already used and refund the remain amount.
- The cancellation is announced ONLY by the Management Board of Halong Bay and often in short notice of time. Therefore your understandings in these situations are highly appreciated
- The period from May to July is considered as storm weather in Halong Bay with many unpredictable weather conditions. Hence more cruises will be cancelled with short notice during this season.
- In all cases, please contact our consultants directly for any urgent help. We are here to support you with all of our best!
=> What should you do if Halong Bay Cruise is canceled? read here
Most of cruises offer 2 bottles of mineral water for each cabin. Some cruises also offer tea, coffee or they have wine tasting. If you are looking for more alcoholic drinks, they are on your own expenses. All the itineraries in our website are well noted, You can find the information in Includes & Excludes or contact us for more detail
Fill in the numbers of adults, children and infants and cabins of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.
Once you selected an accommodation, click 'Book Now' button to continue.
Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).
Step 2: Book Extra Services
This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.
Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.
Step 3: Submit Booking
Here you can review, add or remove your booking items, complete and submit your booking form.
After your booking is submitted, the system navigates to a “Thank you page” and send you an automatic email listing all the services you requested.
Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.
Step 4: Confirm Availability & Deposit
Check availability :
After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.
Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.
After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:
If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information
If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.
Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.
Step 5: Final Payment
The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on what service you booked.
The remaining balance can be paid in Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.
Notice: Payment in cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged based on local rate.
Normally, Manager will arrange the cabin you have booked for you. However, in some case, you can chose specific cabin among cruises in Halong Bay . For cruises in Mekong River you can also do like that. Popular cruises for Mekong are Jayavarman Cruise, Jahan Cruise, RV Pandaw... Please note your special request with us when making a reservation & do not hesitate to contact us if you need any help. We will try our best to meet your request within given circumstances.
Yes, we will need your information including passport number, birth date, nationality, visa expiration date... before the cruise date for check in process with the Management Board of the bay. Children whose traveling documents are attached to parent's passport must travel with the parent.
Almost Shuttle Bus will pick you up/drop you off at Hotels in Hanoi Old Quarter except for the hotels that are far away from Hanoi Old Quarter such as: Sheraton Hanoi, Sofitel Plaza, Daewoo... and some others located in narrow, crowed alley. However, some shuttle buses only pick you up and drop off at a fixed place, such as: Emeraude Cruise, Victory Star Cruise... For more details and availability, please advise us and our travel consultatnt will inform you whether we are able to pick up and drop you using cruise bus or not.
Most of our Halong Bay tours include Shuttle Bus for round trip Hanoi-Halong-Hanoi, except for some luxury tours which has the price of sharing limousine car a little higher than normal. On our website, there are options to book the private transportation directly or upgrade from shuttle bus to private car. You can do that in optional service booking page.
Vietnam Visa and Hanoi Food Tour are offered FREE on some of promotion campaigns, below is detail how to claim FREE promotion:
1. Vietnam Visa Approval Letter
Information to get visa offer will be sent in confirmation email. Once you receive the email, please provide the information of your passport for visa process. The process will take about 2 – 3 working days so please advise at least 4 working days before arrival date into Viet Nam.
Winter (around Octobet to December) and Spring (March and April) are two best seasons to visit Halong. It has the pleasant weather and low chance of rain. There is higher chance of storm from June to September.
For Halong Bay 2 days or 3 days program is enough to discover main attraction here. The longer program is suitable for the guests who want to have more time in this stunning scenery and discover deep inside of the Bay.
There are 3 ways to book Halong bay Cruise when you are already in Hanoi:
Going directly to cruise’s office, you have to pay a public price, quite high for your trip.
Booking through travel agency in Hanoi Old Quarter: there are many travel agencies around Hanoi Old Quarter, it is easy to book through them. You should double check the review for the cruise and make sure if you book you the one you have paid for.
Researching and booking on websites in the Internet: it is easier for you to compare price and qualities, sometime you can get a very good deals for last minute.
There are wonderful attractions in Halong bay: caves such as Sung Sot cave, Trong cave; islands such as: Ga Choi Island, Dog Island, Tortoise Island, Con Rong island, Teapot island, Chopsticks island, Man's head island and floating villages such as: Vung Vieng, Van Boi, Cua Van...
After we confirm the refund for you, we will send you our transaction proof which said that we did tranfser refund for you.
When money goes back to your account depends on your bank. You can see the refer below:
"According to the regulation of International Card Association (Visa, MasterCard, AmEx and JCB), the maximum time required that cardholder receive the credit (increase in credit limit for credit card or increase in account balance for debit card) is 30 days since the date of refund (depend on the Issuing bank's process).
Normally, the amount will be back to your account around 7 – 10 working days. Please contact issuing bank to check this refund (by the telephone number on the back side of your card)."
Up to date, there are many options for new cruises in Lan Ha bay to visit Cat Ba island. We would like to recommend some nice sharing cruises visiting Cat Ba Island and Lan Ha Bay for your consideration:
Most of Halong Bay cruises includes the itinerary of floating village, if you choose to take 3-day trip. Some cruises will visit Cua Van Floating Village in Halong bay such as: Paradise Group Cruises (Paradise Peak Cruise, Paradise Elegance Cruise, Paradise Sails Cruise, President Cruise), Aclass Stellar, Aclass Legend, Pelican Cruise, Glory Legend Cruise.
Whenever you travel, it's highly advised to carry insect repellent, hand sanitizer, aspirin/ paracetamol, medicines for stomach troubles, etc. And don't forget to bring your original passport, swimming suites, sun glasses, cash or credit card, etc.
Yes, all the Halong Bay overnight cruises have already included the meals in their price. On the other hand, if you would like to charter a cruise or want to book a few hour cruise or day cruise, you should double check with your travel consultant about the meals.
5 star luxury cruises or 4 star plus cruises would be suitable for the elders and also should choose the cruises with itienraries to Lan Ha bay and Bai Tu Long Bay which are less touristy areas than Halong Bay for relaxing and enjoying the bay.