2025 Cruiser's Choice Awards by reviewers

If you're looking for a travel agent who truly goes above and beyond, Janet is the one! She arranged an amazing Orchid Premium Cruise for us—everything was smooth and well-organized.
We were so impressed that we asked her to handle the rest of our Vietnam trip, including flights, hotels, and transfers… MoreIf you're looking for a travel agent who truly goes above and beyond, Janet is the one! She arranged an amazing Orchid Premium Cruise for us—everything was smooth and well-organized.
We were so impressed that we asked her to handle the rest of our Vietnam trip, including flights, hotels, and transfers in Cat Ba—and she nailed it!
Thank you, Janet, for taking such great care of us! Highly recommended! Less

Wonderful experience on the Grand Pioneers Cruise HaLong Bay cruise. A definite must when you visit Vietnam.

Zoe was extremely helpful from booking and guided us every step of the way. So glad we did this!

Thank Rosie Nguyen,

We are now back in Hanoi, and first of all, we would like to thank you for the perfect organization of the trip. The transfer with the drivers from the hotel to the port and back was completely problem-free; the drivers were always punctual and reliable.

The cruise ship itself… MoreThank Rosie Nguyen,

We are now back in Hanoi, and first of all, we would like to thank you for the perfect organization of the trip. The transfer with the drivers from the hotel to the port and back was completely problem-free; the drivers were always punctual and reliable.

The cruise ship itself is beautiful, the rooms are luxuriously furnished, and the view from the room/bathroom was impressive (direct view of the bay. Less

This was definitely one of the highlights of my trip to Vietnam! Huge thanks to our travel agent, Jam Nguyen, who made everything so easy—from booking to staying in touch and even calming us when our ride from Ninh Binh to Ha Long Bay was delayed.
The cruise service was outstanding, especially our… MoreThis was definitely one of the highlights of my trip to Vietnam! Huge thanks to our travel agent, Jam Nguyen, who made everything so easy—from booking to staying in touch and even calming us when our ride from Ninh Binh to Ha Long Bay was delayed.
The cruise service was outstanding, especially our wonderful server, Peter. The excursions were fun, smooth, and well-organized, making the whole experience unforgettable.
I highly recommend this cruise to anyone traveling to Vietnam. You won't regret it! Less

Our trip was smooth and enjoyable thanks to Jerry and his young guide, who navigated city traffic expertly and shared great insights into local history. We also had a chance to try street food and egg coffee—a real treat!
The Halong Bay cruise was excellent—comfortable boat, attentive crew, and… MoreOur trip was smooth and enjoyable thanks to Jerry and his young guide, who navigated city traffic expertly and shared great insights into local history. We also had a chance to try street food and egg coffee—a real treat!
The Halong Bay cruise was excellent—comfortable boat, attentive crew, and engaging activities like Tai Chi, cooking classes, and a cave visit. The stunning scenery made it truly unforgettable. Less

The luxurious lounges provided the perfect mix of comfort and sophistication, creating a warm space where we could truly relax and connect as a family. Every detail was thoughtfully curated, delivering a seamless and indulgent experience from start to finish.
From the attentive crew to the breathtaking… MoreThe luxurious lounges provided the perfect mix of comfort and sophistication, creating a warm space where we could truly relax and connect as a family. Every detail was thoughtfully curated, delivering a seamless and indulgent experience from start to finish.
From the attentive crew to the breathtaking views, this journey completely redefined luxury for us. A 5++ star adventure that gifted us with cherished memories—and a strong desire to return. Less

Consultant Anna helped us a lot during the planning of our trip. Pick-up was as planned.

The boat was nice, but the weather was foggy when we arrived at Halong Bay.

We enjoyed a wonderful two-night cruise on the Indochine 3 from Hanoi to Halong Bay! Zoe was invaluable in laying out the plan and checking in on us. The cruise was amazing! Terrific room, food, staff, and excursions! The transport to and from Hanoi was very smooth and comfortable! I highly recommend this!

We had an amazing 9-day journey through Hanoi, Sapa, and Halong Bay, and couldn't have done it without the incredible support from Ms. Haley Luong at BestPrice Travel!

From the start, Haley was responsive and professional and tailored an itinerary perfectly suited to our wishes. She stayed in touch… MoreWe had an amazing 9-day journey through Hanoi, Sapa, and Halong Bay, and couldn't have done it without the incredible support from Ms. Haley Luong at BestPrice Travel!

From the start, Haley was responsive and professional and tailored an itinerary perfectly suited to our wishes. She stayed in touch throughout the trip, making sure everything went smoothly—from transfers, hotel bookings, and train tickets to the Dragon Pearl Junk cruise, which was a standout! The service onboard was exceptional, the staff warm and friendly, and the food truly Michelin standard.

It was our first time booking with BestPrice, and although the itinerary was quite complex, Ms. Haley Luong made everything smooth and stress-free. She planned the trip perfectly according to our wishes, was always quick to respond, and stayed in touch throughout the journey to ensure everything went as planned.

From accommodations and transfers to train tickets and cruises—every detail was flawless. We felt well taken care of, and the value we received was outstanding.

Thank you, BestPrice Travel, for the best experience! We will definitely be back. And a special shoutout to Ms. Haley—two thumbs up for your top-notch service! Less

The guide, Tien, provided support, attention, and constant information. The food was always excellent, gourmet-grade. The activities were entertaining and well-organized. The ship's captain and the rest of the crew certainly went above and beyond to ensure we had a great travel experience.