Ms.Pauline Lee
Great trip and need some improvement
Excellent support and service from Tom, our guide in Hanoi, NinhBinh and MaiChau. We had met him before on our first trip with BestPrice and were pleasantly surprised to meet him again. He took very good care of the weaker members of the group, and was very personal and responsive. Everyone had high praise for him. If we return to Vietnam with BestPrice, we would certainly want to have him with us again.
Guides make a very big difference o how much travellers enjoy the trip. Some do it quite well and professionally as a job. Some others do it with their heart.
CatCat Village we found too commercialised compared to my first visit to North Vietnam about 20 years ago. Some people may like this. We did not. In fact we found Sapa generally very commercialised.
Hanoi hotel much better than on our first trip. Good standard. Breakfast was also good.
Tam Coc Wonderland - Very good. Rooms were clean and spacious. Breakfast was generous. The foot bath was a nice touch. The owner/manager was very welcoming and friendly
Mai Chau disappointing. The rooms were OK. The manager seemed very friendly and chatty, but is obviously better at chatting with guests than running a hotel. Perhaps he is inexperienced. Food and drink ran out at breakfast.











































