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Swan Cruises Halong Bay
Halong International Cruise Port, 09 Bai Chay, Halong City
9.3Excellent - 114 reviews

Swan Cruises Halong Bay

Halong International Cruise Port, 09 Bai Chay, Halong City
9.3Excellent - 114 reviews
Launched in 2015
18 Cabins
Swan Cruises
Cruise-Lines: Swan Cruises

Highlight Services & Facilities

  • Bar
  • Free Wi-fi
  • Tai Chi
  • Cooking Class
  • Wooden Games
Why choose Swan Cruises?
  • Off-the-beaten route to Bai Tu Long Bay

  • Top budget cruise with 98% excellent review on TripAdvisor

  • Beautiful classic steel boat with traditional styles

Cabin & Rates

Bed type:
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Deluxe Cabin

Deluxe Cabin

2 pax
18.0 m2
Double / Twin / Triple
  • Free cancellation
  • All board - meals included
Cabin detail
Suite Cabin

Suite Cabin

2 pax
18.0 m2
Double / Twin
  • Free cancellation
  • All board - meals included
Cabin detail
Suite Balcony

Suite Balcony

2 pax
28.0 m2
Double / Twin
  • Free cancellation
  • All board - meals included
Cabin detail
Deluxe Connecting

Deluxe Connecting

4 pax
36.0 m2
Double & Twin
  • Free cancellation
  • All board - meals included
Cabin detail
Booking Policy
Price Includes
  • English speaking guide.
  • Entrance fees and sightseeing tickets.
  • Accommodation in air-conditioned cabin.
  • All meals on board (Breakfast, Lunch, Dinner).
  • Kayaking.
  • Wi-Fi on shuttle bus and waiting office.
  • Cooking class.
  • Welcome drinks, cold handkerchief.
  • Taichi class.
  • Insurance.
  • VAT
Price Excludes
  • Drinks and gratuities and personal expenses.
  • Round trip transfer services (Hanoi – Ha Long – Hanoi).
  • The increase of entrance fee which can be applied in 2024 according to Ha Long Bay Management.
Cancellation Policy
  • More than 21 days before check-in: FREE of charge
  • From 11 to 20 days before check-in: 30% of total rates
  • From 7 to 10 days before check-in: 50% of total rates
  • Less than 7 days before check-in & no Show: 100% of total rates

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
Children Policy
  • Children under 5 years old FOC, In case the parent's room has 02 children under 5 years old sharing the same bed with their parents, the second child will be charged 75% of the price of 1 adult.
  • Children from 5 to 11 years old surcharge 75% adult
  • 2 Children under 12 sharing 01 cabin discounted 25% cabin

Cruise Itineraries

img-map
2 days
3 days
Day 1: Hanoi - Bai Tu Long Bay - Cong Do - Cap La Island
Day 2: Bai Tu Long Bay - Thien Canh Son Cave - Hanoi
Last update 09:41 Wednesday 29 Nov 2023

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

About Swan Cruises

Built in 2017, Swan is one of the top budget cruises in Bai Tu Long Bay. Inspired by the beautiful classic simple of a swan image, the boat was designed to bring every passenger an elegant and unique cruising experience at a reasonable price.

Swan offers 18 boutique cabins, all inspired by the traditional local culture & harmonious combination. Our cabins are designed and fitted to international standards, featuring a rich wooden décor with large ocean-view windows.

Facilities & Deck Plan

Swan Cruise has two main decks and 01 sundeck with a capacity of 40 people:

The 1st deck includes a kitchen, 02 Suite Triple Cabins, and 08 Deluxe Cabins. 04 Deluxe cabins can be connected to create a larger area for families or groups. 

The 2nd deck has a restaurant, the remaining 02 Suite Triple, 03 Suite Double/Twin cabins, and 02 Suite Balcony Cabins at the ship's rear.

Overall, the 02 Suites Balcony (28m2) and 04 Suites Triple (22m2) are the only cabins that have jacuzzi bathtubs and are larger than the 03 Suites Double/Twin (18m2). 

Deck 1 and Deck 2

Deck 1 & Deck 2

The sundeck boasts the 01 Suite Balcony left and an airy sundeck with many sun loungers and set tables for guests to tanning and relax.

The cruise's Sundeck

The Sundeck

Despite being a budget cruise, Swan Cruise still provides nice and standard facilities for the guests, including:

Restaurant

Let’s enjoy a wonderful meal in a minimalistic and chic setting with wooden interiors. Stay on the 2nd deck, with a capacity of 40 people, Swan will take you on a flavorful cuisine journey. 

Spacious Restaurant and Bar Onboard

Spacious Restaurant and Bar Onboard

Bar

The bar is right next to the dining room so that passengers can easily choose various kinds of drinks to enjoy: Wine, cocktails, mocktails, smoothies, juices, etc.

Sundeck

The top deck is equipped with sun chairs and tea tables to facilitate tourists' trips while enjoying the magnificent Bai Tu Long Bay. The area is pretty decorated with green grass, paintings on the wall, and colorful flags.

Service & Activities

On Swan Cruise, passengers can visit Cap La Island & Thien Canh Son Cave in Bai Tu Long Bay on the 2D1N tour. For the 3D2N tour, you will spend the extra 2nd day in Vung Vieng Village & Cong Dam. 

Here are some exciting activities during the trip that you can take part in:

Swimming & kayaking in Cap La

In the afternoon of the first day, you’ll have 1.5 hours to chill out in the emerald water and immerse yourself in the tranquil area of Cap La. Let’s sail through the imposing Karst mountains and see the breathtaking nature.

Amusing Kayaking activity

Amusing Kayaking activity

Visit Vung Vieng fishing village 

Only available on the 3D2N tour. On the morning of the 2nd day, let’s have an engaging trip to the charming Vung Vieng Village on a rowing boat or by kayak. Here, you can learn about fishermen’s daily life and their culture.

Have a trip to Thien Canh Son Cave

On the last day, guests can visit the well-hidden Thien Can Son Cave. This place is one of the best spots to witness the gorgeous stalactites and stalagmites in Bai Tu Long Bay.

Explore Thien Canh S?n Cave

Stunning view inside Thien Canh Son Cave

Food & Drink

When booking with Swan, all of your meals onboard are included in Vietnamese and International cuisine.

The usual time for breakfast is 7:00, lunch is 13:00, and dinner is 19:00.

Drinks

Two mineral water bottles and fresh fruit will also be provided for free in each cabin. Other beverages will be charged separately at the end of your journey.

  • Alcohol: From US $35 bottle & US $6 shot
  • Non-alcohol: From US $2 item

Drink Menu

The Drink Menu

NOTE: The price is objected to change in the future.

Transportation

You can choose a shuttle bus or a private car (extra fee needed) to travel to Halong Bay by booking with BestPrice Travel. The car is modern and is equipped with comfortable seats, air-con, free water, etc.

Transport from Hanoi

If you book the transfer service, a driver will pick you up in the Hanoi Old Quarter at around 8:00 - 8:30 and get you to Halong International Harbor.

From Cruise Port

Tourists who self-transfer to Halong Bay must arrive before 11:30 to check in at the Swan cruise lounge and take a tender boat to the cruise.

Reviews

BestPrice's Overall Rating: 9.2/10

  • Inspection date: October 2023
  • BestPrice Travel inspector: Mr. Huan Nguyen

After a 2d1n inspection tour on Swan Cruises, it is pretty easy to tell that the trip is one of the most suitable cruises for budget travelers who want to visit a less touristy area. With the routes in Bai Tu Long and the not-so-packed schedule, Swan will satisfy customers who want a peaceful experience.

Facilities & Amenities: 9.1/10

Swan Cruises seems well-maintained, the boat was launched in 2017, but the facilities are in excellent condition. The cabin was well-equipped with a classic wooden design. However, since this was a 3-star cruise, few recreation areas exist.

Pros

  • Well-thought design, the cruise's decoration was cohesive, with wooden-based furniture and a warm palette that created a cozy and elegant vibe. 
  • Spacious restaurant, the dining area is vast, airy, and can hold up to 40 people.
  • Beautiful sundeck with artificial grass, many sunbeds, and gorgeous painting on the wall.

Beautiful Panoramic view from the sundeck

Beautiful Sundeck 

Cons

  • Don’t have many areas for entertainment.
  • Deluxe cabins and Suite cabins don't have a balcony.
  • The cabin size is not big enough if guests bring more than 1 luggage.

 

Foods & Drinks: 8.9/10

The food & drinks on Swan Cruises are up to its 3-star standard. However, there is something that can be improved.

Pros

  • A significant quantity of food. There are 8-9 dishes for two people.
  • Delicious seafood, the ingredients feel very fresh, and the dishes are cooked well.
  • Most of the meals are set menu, so everyone can have the same quantity, unlike buffet.

Varied menu

The varied Set menu on board 

Cons

  • The food quality was average. Only seafood and Vietnamese food are great.
  • The vegetarian menu was a bit limited.
  • Overpriced drinks are in the range of $7 for spirits, and $1.5 for bottled water.

 

Activity & Itinerary: 9.0/10

Overall, the schedule of Swan Cruises for its 2d1n itinerary is pretty relaxing, with the two main activities being kayaking on Cap La Island and visiting Thien Canh Son. It is no doubt suitable for travelers who want a peaceful holiday.

Pros

  • Quieter and less tourist route in Bai Tu Long Bay helps you enjoy the spectacular bay.
  • Swimming and kayaking in the emerald water of Cap La Island is great to unwind.
  • There are many 30 - 60 minute breaks in the itinerary where you can relax.

Gorgeous Bai Tu Long Bay in the Sunset

Create Wonderful Experiences

Cons

  • If you are active and want something lively, this schedule may be a bit boring.
  • There are not many things to do at night.

 

Service: 10/10

The service on Swan Cruises is excellent; all the staff is well-trained. There is nothing to fault with the services on this budget ship.

Pros

  • Most of the crew is knowledgeable about Halong Bay and Bai Tu Long Bay. 
  • Everyone is friendly, cautious, and attentive.
  • The crew is always open to themed party/ceremony requests.

 

Swan Cruise's review on Tripadvisor

  • Number of reviews: 5.715
  • Excellent: 5.193/ 5.715

Among the budget cruises in Halong, Swan is adored by its worldwide passengers, with many reviews, and almost 97 % of them giving positive reviews.

Generally, Swan Cruises on TripAdvisor is praised for its fantastic service, with many positive reviews about the amazing sceneries, great food, kind staff, and great guide.

It seems like the cruise has received good responses continuously from its customers. However, there are some complaints about the average food and scams, some people may book from unofficial sites. So be careful!

FAQs

The shuttle bus will pick you up at 8:00 - 8:30 and drop you off at around 17:30 at your hotel in Hanoi Old Quarter. 

Yes, you can swim near Cap La Island or swim more on the third day depending on weather conditions.

Yes, please take the Suite Balcony. 

Single supplement fee will be charged depending on the type of room. Please select the type of room to check the rates. 

Price is included: Welcome drink, cold handkerchief, English speaking guide on board, all entrance and sightseeing fees, all meals on board, all activities in itineraries, 2 daily bottles every day in the cabin, daily fresh fruit in cabin, service charge, and insurance on board.

Customer Reviews

Overall Rating

Based on 112 customer's reviews

9.3
Excellent
Traveler rating
  • 101
  • 11
  • 0
  • 0
  • 0
Score breakdown
  • Cruise quality 9.3
  • Food/Drink 9.2
  • Cabin quality 9
  • Staff quality 9.7
  • Enter/act 9.2
9.3
Excellent - Mrs. Watt
United Kingdom United Kingdom
13/07/2024
Great

The ship ( and I don’t really like ships ) was perfect, the rooms weren’t small with en-suite bathrooms. The food was incredible and the drinks weren’t expensive ( which I’ve heard can be on some cruises) the staff were polite, attentive and our tour guide was very knowledgeable answering questions. Swan Cruises was the company that BestPrice Travel used and we couldn’t fault any of it.

Scenery
Cabin
9.5
Excellent - Ms. Mayan
United Kingdom United Kingdom
04/07/2024
Highly recommended!

Fantastic! The Swan Cruise tour around Bay Tu Long was breathtaking; it didn't feel real to us!

The contact with My Uyen, our travel adviser, was excellent. Our group included a celiac and a vegetarian, and she made sure they were cared for.

Plus, it was my husband's 30th birthday, and the cruise team gave him the most amazing cake and helped us make his day memorable! Thank you so much.

9.4
Excellent - David H
New Zealand New Zealand
26/06/2024
Ms. Janet made our trip special

Janet from BestPrice Travel really made our trip so easy to organize. Right from our first inquiry, Janet was amazing.

Her choice of cruise was the best and we came away with great memories. So if you are looking to book a trip do it through Price Right AND ask for Janet.

9.0
Excellent - Mr.Tracey
United Kingdom United Kingdom
22/06/2024
Stunning place

Ms. Moon and her team coordinated everything on our three-week visit to Vietnam, including this Halong Bay cruise.
I'm usually the one who plans our vacation, so it was difficult to trust someone else to do everything.

However, everything about this trip was perfect: the transfer to and from the boat,… More

Gorgeous view
9.8
Excellent - O'Callaghan
Australia Australia
18/06/2024
Outstanding!!

This 2-day cruise was freaking great. Janet did a terrific job preparing everything for me.

Everything was 10+, including hotels in Hanoi, transfer cars, and cruise tours. Bai Tu Long is definitely worth visiting if you want to explore a less-explored area of the bay.

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Questions & Answers (45)

Ask a Question
09/07/2024

Dear, we want to book a cruise and checked the prices online. The prices of the cabins state 'includes taxes and fees'. However when proceeding to payment, there is an additional cost 'included tax and fees'. Why are you charging taxes and fees 2 times?

Reply
1
09/07/2024
@Reinhild Warlop:

Payment fees by card havent included yet.

1 Reply
28/05/2024

We are looking for a 1n2d on November 14-15th. What time would the shuttle pick us up in Hanoi (approximately) and return the next day? Thanks

Reply
1
29/05/2024

Hi! At present, all cabin types for Nov 14-15 2d1n trip in Swan are available. The total price for a cabin + roundtrip shuttle bus transfer starts from $360 (for 2 adults). Please note that the total price may change due to you prefered cabin standard.

1 Reply
23/04/2024

Hi there, Are there any cruises available for 3 days 2 nights Bai Tu Long bay for 2 people? Thanks, Alysha

Reply
1
23/04/2024
@Alysha D:

Yes we run 3 days 2 nights but please advise date so we could check available.

1 Reply
17/03/2024

Do you have one way only transfer from Hanoi ? After cruise we would like to stay in the area and not return to hanoi.

Reply
1
18/03/2024

Yes, we have that, you don't have to book a returned transfer if you don't need that. The price for 1-way transfer is from USD 20/person.

1 Reply
18/02/2024

We would like to book 2 cabins bear each other. One with a double bed and one with 2 twins. Would that be possible for a 3 day cruise starting June 22nd? Thanks, Sarah

Reply
1
18/02/2024
@Sarah Heitzman:

Yes we have available and please check email for processing.

1 Reply
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