Indochina Tours & Travel

Usually, I don’t rate 5-star for any service, but this time, I had a perfect experience!
I and my wife found BestPrice Travel on TourRadar and book this 19-day tour to Vietnam, Cambodia, and Thailand with them.
We enjoy private transfers most of the time with modern SUV. Also, there was nothing to… More Usually, I don’t rate 5-star for any service, but this time, I had a perfect experience!
I and my wife found BestPrice Travel on TourRadar and book this 19-day tour to Vietnam, Cambodia, and Thailand with them.
We enjoy private transfers most of the time with modern SUV. Also, there was nothing to complain about with 2 international flights, the speed-boat between Vietnam - Cambodia, and a 6-hour coach from Phnom Penh to Siem Reap.
Hannah - our consultant was excellent! Our trip was well-organized although the itinerary was so complicated. She answered all our questions about the immigration procedure, visited us at our hotel in Hanoi, and was always so careful to make sure we had the best vacation.
Throughout this 19-day trip, our drivers and tour guides were always on time and so nice with us. Especially, our guides were all knowledgeable.
We booked a tour with 3-star accommodation and every hotel was better than the last with rooftop breakfasts, swimming pools, and even a private garden room. Also, we even stayed at a 4-star+ hotel in Bangkok, Thailand, and it was outstanding.
Overall, I had a wonderful time in Southeast Asia thanks to BestPrice Travel and Mrs. Hannah with her perfect organizing skill and we highly recommend them for excellent customer service! Less

We are home safely now and catching up on our sleep! So happy to review.
Positive - pretty much everything!! Incredibly well organised, extremely good communication, prompt responses, very helpful throughout. Other specifics:

1. Itinerary (9/10) pretty perfect, everything fitted in really well. One… More We are home safely now and catching up on our sleep! So happy to review.
Positive - pretty much everything!! Incredibly well organised, extremely good communication, prompt responses, very helpful throughout. Other specifics:

1. Itinerary (9/10) pretty perfect, everything fitted in really well. One minor point - we expected the tour to include the Killing Fields in Phonm Penh and were told it wasn’t on the itinerary. This was a must do for us and we did manage to change it.
2. Food/drink (8/10) - breakfasts were all good though the variety of food on offer varied (e.g. Hanoi - excellent; Mai Chau - limited. All other meals were very good and great experiences.
3. Tour guides:
- Hanoi: Both Lucy (9/10) and Tom (10/10) were excellent, great attitude and English and full of information for us. Loved Tom’s humour and interest in us, he went above and beyond to make sure we got the full experience - he’s quite a character!!
- Hoi An: Very pleasant and helpful (8/10)
- Ho Chi Minh City - Hannah (9/10) was incredibly informative and helpful; again, really professional
- Cambodia: PP guide (8/10) & Bob (8/10). All great and loved the temples we visited in Siem Reap. The only niggle was that the tour finished early afternoon though we did ask if we could see more. We also did not see Angkor Wat at sunset though it was mentioned in the itinerary.

4. Accommodation
Hanoi - excellent (9/10). Special mention for the staff who couldn’t do enough for you and sorted out a missing transfer quickly
Halong Cruise- excellent again(10/10). Rooms were lovely, food great and Minh was great!
Hoi An (7/10) the service was great and the rooms are lovely, though they lacks good lighting. The hotel is clearly suffering from financial issues in the area which means it’s a little isolated. It lacked atmosphere and the grounds are in a poor way.
Ho Chi Minh City - very good location and comfortable rooms (8/10)
Can Tho - Nice hotel, great breakfast but poor location- a long walk along a very busy road to the main area of restaurants (7/10)
Chau Doc - Hotel was lovely and we ate at its restaurant which was very good (8/10)
Phnom Penh - The location was odd, too far away from anywhere. Staff were excellent though. (6.5/10)
Siem Reap - excellent hotel, terrific service, great rooms, fab rooftop pool. (10/10)
Mai Chau - (7.5/10). great location but I moved rooms because the lighting was poor. Through no fault of their own, it was lacking customers and therefore very little atmosphere ( no one other than us at breakfast for example).

A couple of final points:

- we had an issue with the transfer to the railway station, the driver never showed. In addition, we waited an hour for our transfer from the cruise port back to Hanoi.
- The sleeping berths from Hanoi to Da Nang. It would have been useful to find out the price of a berth for our own use rather than sharing. We weren’t expecting that! Less

My travel consultant was Rosie. She did an excellent job throughout my trip. Everything was perfect for pick up times and meeting guides at airports and hotels. The hotels were all very nice and comfortable.Rosie kept in touch with me through
Out my trip, checking every day to make sure I was taken… More My travel consultant was Rosie. She did an excellent job throughout my trip. Everything was perfect for pick up times and meeting guides at airports and hotels. The hotels were all very nice and comfortable.Rosie kept in touch with me through
Out my trip, checking every day to make sure I was taken care of at every step. Rosie did an excellent job helping through out my trip from first day to last day of my trip. Any one taking a tour should ask for Rosie to be their travel consultant. Less

I would like to express my gratitude to all the BestPrice staff, especially Tansy and the tour guides (Ms Lucy, Mr Tom, Ms Oanh, Mr Toan, Mr. Seam Rorn, Mr. Bunna, and many more) for providing us with an unforgettable experience. BestPrice flexibly adapted the schedule and tour guides according to my… More I would like to express my gratitude to all the BestPrice staff, especially Tansy and the tour guides (Ms Lucy, Mr Tom, Ms Oanh, Mr Toan, Mr. Seam Rorn, Mr. Bunna, and many more) for providing us with an unforgettable experience. BestPrice flexibly adapted the schedule and tour guides according to my preferences. Everyone involved in the process was a true professional, kind and more importantly attentive to our questions and requests. The tour guides were beyond exceptional where they tirelessly explained to us all the history and nuances of the various sited we visited. They were kind, funny, professional and very knowledgeable. The hotels were also amazing where BestPrice had arranged all our rooms to have a view. The drivers throughout the whole trip were also amazing, such that they were always on time and professional. I literally could not have asked for a better overall experience for a very complicated trip that included multiple cities and countries. Many thanks again and I hope I use your services again in the future. Less

We recently completed a 13 day tour of Vietnam and Cambodia arranged by Ms. Tansy Do of BestPrice Travel. The tour was amazing!! We saw all the main sites in both countries. Everything ran smoothly and on time. It was an unforgettable vacation. We highly recommend BestPrice Travel.