Best of Vietnam and Cambodia 15 days

The email doesn’t let me respond easily.
1) excellent
2) excellent
3) yes
Peony:
Quality 10
Dining 9 (but drinks real expensive
Cabin 10+
Staff 10
Activities 10
C
Itinerary 10
Food 10
Tour 10
4) accommodation
4.1-4
4.2-8
4.3-8
All the rest are 8’s except for Chau Doc which gets a 4.
The room was… More The email doesn’t let me respond easily.
1) excellent
2) excellent
3) yes
Peony:
Quality 10
Dining 9 (but drinks real expensive
Cabin 10+
Staff 10
Activities 10
C
Itinerary 10
Food 10
Tour 10
4) accommodation
4.1-4
4.2-8
4.3-8
All the rest are 8’s except for Chau Doc which gets a 4.
The room was okay but the staff was unfriendly and not very helpful.

I don’t remember the guides very well though Ann in Saigon was FANTASTIC and the guide in Hue was really great also.

You, Jenny, were super great!!
Less

I and the other ladies of my group are sure the well-organized transportation and activities must be credited to your high professionalism.

Aiming to help BestPrice improve its services I am sending you some suggestions:

Hotels
Good options: Hoi An, Saigon, Can Be and Halong Bay
Bad choices: Hanoi… More I and the other ladies of my group are sure the well-organized transportation and activities must be credited to your high professionalism.

Aiming to help BestPrice improve its services I am sending you some suggestions:

Hotels
Good options: Hoi An, Saigon, Can Be and Halong Bay
Bad choices: Hanoi (too small, uncomfortable and dirty); Can Tho (terrible location and out of its range); Siem Reap (terrible location; unbelievable: the shower is in the middle of the bathroom, with no curtains or glass walls. You take a bath, and the whole floor becomes a swimming pool till the maid dries it on the next day. Besides, on the last day, at 7 o'clock, I could not have breakfast because there were neither coffee nor bread. Ten minutes before a group took everything. I just ate when I got to the airport at 1 p.m.).

Guides
Vietnamese ones are perfect. I missed them.

tinerary
For Brazilians, it is advisable to skip Can Be and Can Tho. I should have gone to Hue.
The Mekong Cruise and the bus trip from PP to SR are too exhaustive and boring. I suggest this part made by plane. Besides, having lunch at 5 p.m. on days you wake up at 5 a.m. is a kind of torture. It is difficult to pay attention to the local attractions and to the guide's explanations.

Tipping
It is really annoying to tip guides and drivers every day. Sometimes, twice a day! First because not always you have small money. So, either you give an over tip or give nothing. Second because, in group, tips is shared. So, tourists who stay at two-stars hotels pay the same amount as the ones hosted at five-star accommodations. Not fair.
Suggestion: Best Price should charge a fixed amount (according to the range of accommodation) by the time of the tour reservation and tip the professionals according to their services.

In spite of these words, I have a very good opinion about BestPrice and very positive comments about you.
Some friends are planning to visit Vietnam and I will highly recommend to get in touch with you.
Many thanks, Jenny, it was a pleasure to meet a professional like you.
Um abraço.
Less

My mom and I arrived home last night after a great trip. I wanted to thank you again for all your organizing and support in resolving things along the way. Apart from flight delays, everything went as planned and there were some nice surprises along the way such as the dance performance in siem reap. Happy to review on your site or trip advisor if you like, please Lmk what would be best.

Thank you so much for looking after us so well. And best of all it was completely stress free because of the incredible amount of work you put into organizing every detail for us.
We will certainly put a good word in for you within the Trip Advisor site. I will also forward this onto Vanessa for her… More Thank you so much for looking after us so well. And best of all it was completely stress free because of the incredible amount of work you put into organizing every detail for us.
We will certainly put a good word in for you within the Trip Advisor site. I will also forward this onto Vanessa for her to give you an excellent rating as well.
Once again, thank you so much for all of your help in planning our holiday. It was very much appreciated.
Less

Hi Vana ...how you are doing ? We all are safe and reached country safely
Actually, I am deeply thinking to visit your country once again to visit some of the unknown places which no other tour operators have either shared or to explore. Next time we prefer to stay at Danang at least one day more to… More Hi Vana ...how you are doing ? We all are safe and reached country safely
Actually, I am deeply thinking to visit your country once again to visit some of the unknown places which no other tour operators have either shared or to explore. Next time we prefer to stay at Danang at least one day more to explore followed by hoi an once again ...ruby will write to trip advisor since she is capable of doing so....rest and everything is fine..take care .. Less

Seeing Angkor Wat and all the temples was amazing. We got to learn about the history and mythology behind the carvings. We also got to climb to the top to look above the complex. The many viewpoints were breathtaking. In addition, the food allowed us to see the diversity of the Cambodian cuisine. We… More Seeing Angkor Wat and all the temples was amazing. We got to learn about the history and mythology behind the carvings. We also got to climb to the top to look above the complex. The many viewpoints were breathtaking. In addition, the food allowed us to see the diversity of the Cambodian cuisine. We got to see a lot and our tour guide and driver always made sure that we saw all that we wanted to. They were also very punctual.

3.1. Guide in Hanoi
Very considerate and attentive guides. They accommodated us and made sure that we got all the food and drinks that we ordered. They also made sure to cater around any food restrictions. Super knowledgeable about the area, sites, and history of Vietnam. Spoke very well and were articulate. Personable and great conversationalists. Gave us great advice for our trip and told us reasonable prices so we won’t overpay for items.
3.2. Guide in Sapa
Helped us trek and also paced it well for us. Made sure we felt comfortable and safe while trekking. He showed us his house, which gave us a direct insight of life in the area. Seeing the lifestyles of the people from the area was very interesting and insightful.
3.3. Guide in Siem Reap
Always asked us what we wanted to do so was very accommodating for us. Offered to take many photos to help document the trip. Gave a lot of information about the history of the temples as well as current information about modern day Cambodia. Gave us a lot of his time. He offered to take us to additional places that were not on the schedule because we were curious.

3.1. Guide in Hanoi
Very considerate and attentive guides. They accommodated us and made sure that we got all the food and drinks that we ordered. They also made sure to cater around any food restrictions. Super knowledgeable about the area, sites, and history of Vietnam. Spoke very well and were articulate. Personable and great conversationalists. Gave us great advice for our trip and told us reasonable prices so we won’t overpay for items.
3.2. Guide in Sapa
Helped us trek and also paced it well for us. Made sure we felt comfortable and safe while trekking. He showed us his house, which gave us a direct insight of life in the area. Seeing the lifestyles of the people from the area was very interesting and insightful.
3.3. Guide in Siem Reap
Always asked us what we wanted to do so was very accommodating for us. Offered to take many photos to help document the trip. Gave a lot of information about the history of the temples as well as current information about modern day Cambodia. Gave us a lot of his time. He offered to take us to additional places that were not on the schedule because we were curious. Less

Thank you so much for everything you did to make our honeymoon great, we had an amazing 2 weeks! I left a Trip Advisor review for BestPrice and called you out, and I'm attaching the feedback form here.

We enjoyed all the wonderful places and were very pleased with all the accommodations and how smoothly… More Thank you so much for everything you did to make our honeymoon great, we had an amazing 2 weeks! I left a Trip Advisor review for BestPrice and called you out, and I'm attaching the feedback form here.

We enjoyed all the wonderful places and were very pleased with all the accommodations and how smoothly all the transportations went.

We were always picked up on time and all hand offs were smooth. Everyone spoke very good English and everything was super reliable.

We wish we could have been with more (small) groups on the tours. Hanoi was the only tour where we got to meet other travelers.
3.1. Guide in Hanoi: Our best guide! Super friendly and helpful.

3.2. Guide in Hoi An: Not our favorite- seemed like he was always trying to upsell us something and didn’t tell much, just dropped us off at main sites.

3.2. Guide in Ho Chi Minh: Very friendly and fun to talk to. We had a few long rides with him, and we had good conversations.

3.3. Guide in Phnom Penh: Excellent- we got in late due to a boat breakdown, but the guide hustled and made sure we still got to everything, and did a great job giving knowledge.

3.4. Guide in Siem Reap: Also excellent! We liked that he offered to take pictures of us and knew all the best spots. Only complaint is he could be too detailed and we moved very slowly at some parts.

All of the hotels had great locations, good breakfasts, and awesome facilities. All of the staffs were very welcoming and friendly, and they all decorated and brought us cake for our honeymoon. Less