Vietnam Pre-Arrival Registration: A Step-by-Step Guide for Travellers

This guide explains how to access the official portal, complete the declaration, save your QR code, and prepare for arrival in Vietnam. This guide explains how to access the official portal, complete the declaration, save your QR code, and prepare for arrival in Vietnam.

The official portal is available at prearrival.immigration.gov.vn. The declaration is intended to be completed within 3 days before arrival. Check the latest official instructions with your sales consultant to confirm whether it applies to your airport and travel circumstances, and whether submission is mandatory or recommended.

What Is Vietnam’s Pre-Arrival Information (PAI) System?

The Pre-Arrival Information (PAI) system is an online service operated by Vietnam’s Immigration Department under the Ministry of Public Security. It allows eligible travellers to submit personal, visa, and travel information before entering Vietnam.

The system was initially piloted at Tan Son Nhat International Airport in Ho Chi Minh City from 15 April 2026, with plans to expand to other international airports. Official notices subsequently identified major airports including Noi Bai, Da Nang, Cam Ranh and Phu Quoc. 

By submitting the information in advance, travellers can help immigration authorities prepare for arrival processing and may reduce delays at immigration counters.

It is important to understand that PAI is not a visa application. Completing the declaration does not replace a valid visa or visa exemption, nor does it guarantee entry into Vietnam.

Who Should Complete the Pre-Arrival Declaration?

The PAI system is designed for foreign nationals entering Vietnam and may also apply to overseas Vietnamese travelling on foreign passports with relevant entry documents.

Before travelling, check the latest instructions for your arrival airport and circumstances. Requirements and implementation arrangements may change, so do not assume that the same procedure applies to every traveller or border crossing.

How to Complete Vietnam’s Pre-Arrival Declaration

Follow these steps to submit your information through the official portal.

Step 1: Access the Official Website 

Visit the Vietnam Pre-Arrival Information Portal. Alternatively, scan the QR code provided by Vietnam’s Immigration Department to access the portal directly.

Step 2: Select Your Preferred Language 

Choose a suitable language from the available options, such as Vietnamese, English, Chinese, or French, to follow the instructions. 

Step 3: Complete the Declaration Form 

Select “Create & Submit Pre-arrival Information” and complete the CAPTCHA verification if prompted.

Step 4: Enter your information

Select “Create and Submit Declaration” and enter the CAPTCHA verification code. Provide your personal information, visa details, and travel information as requested, then review your entries before submitting the form. 

Step 5: Save Your QR Code 

After successfully completing the declaration, the system will generate a QR code for your arrival in Vietnam. Save it on your mobile device or print a copy so you can present it at the border checkpoint when required.

Remember that completing the PAI declaration does not guarantee faster processing in every case. Immigration officers retain responsibility for entry checks and decisions.

Frequently Asked Questions

1. Is PAI the same as a Vietnam e-visa?

No. PAI collects pre-arrival information for immigration processing. It does not issue a visa or replace any visa or entry permission you may need.

2. Do I need to print the QR code?

Printing is not specifically required in the general guidance cited here. Travellers are advised to save the code on their mobile devices or print it for convenience. Follow any instructions issued for your arrival airport.

3. What if I make a mistake in my declaration?

Check whether the official portal's “Lookup & Update Declaration” function allows you to retrieve and amend your submission. Follow the system's instructions or seek assistance from immigration officials if you cannot resolve the issue.

4. What if I cannot complete the form before departure?
Check the latest official guidance to determine whether you can complete the declaration on arrival. Allow extra time at the airport and ask immigration staff for assistance if necessary.

5. Does completing PAI guarantee entry into Vietnam?

No. The declaration supports pre-arrival processing but does not replace immigration checks or guarantee admission into the country.