Signature Cruise Halong Bay

13 September, 2019

"Best Cruise - Great staff, great food and amazing experience. Just be careful with upgrades."

We’ve done a lot of research and found that this was the best one and we were not disappointed.

This cruise, cruises along Bai Thu Long Bay which is quiet and not crowded like the other cruises that cruise along Ha Long Bay. They also plan their activities such that they avoid crowds and hence their… MoreWe’ve done a lot of research and found that this was the best one and we were not disappointed.

This cruise, cruises along Bai Thu Long Bay which is quiet and not crowded like the other cruises that cruise along Ha Long Bay. They also plan their activities such that they avoid crowds and hence their passengers get the best experiences and make the most of the places visited during the cruise.

Staff are very friendly, mainly Vinh and Megan. They speak very good English and understand well. They looked after us so well that we did not have any trouble during our 3 day cruise.

Food is amazing. They make sure that you do not go hungry for sure. They are still trying to get better at their vegetarian meals but what they have now is great.

They have a reasonable number of activities - Tai Chi, cooking classes, squid fishing (seasonal) kayaking, swimming at a small beach and a cave visit. Most of the activities finish by 3pm and we felt like they could have some during the evening as well.

Drinks are pricey but we didn’t mind it as they have a happy hour in the evening and could make use that to get buy one and get one free offer.

Just be careful when they say that they are upgrading you though. We went from two rooms, two bathrooms to one family suite with two rooms and one bathroom. It was hard for us as we had early start activities and four of us trying to get ready with one bathroom. The family suite however has a private deck area but we couldn’t take advantage of it as it was right under the kitchen and was always hot and felt stuffy. Less

13 September, 2019

"Highlight of our Vietnam trip!!"

Went on the 3 day and 2 night cruise with 5 friends. We thought the 2 day cruise would be a bit rushed and turned out it is!

Very well planned out 3 days and plenty of activities to do. Drinks and food was spot on as well. If the food is not enough just ask and you will get more!! Staff were really… MoreWent on the 3 day and 2 night cruise with 5 friends. We thought the 2 day cruise would be a bit rushed and turned out it is!

Very well planned out 3 days and plenty of activities to do. Drinks and food was spot on as well. If the food is not enough just ask and you will get more!! Staff were really friendly and helpful.

Vinh aka the cruise manager is a really friendly guy. Takes the time to explain about any questions. Less

9 September, 2019

"Great one day tour"

Really recommend the tour.

The junior suit was as expected, great view and commodities. The jaccuzi is really noisy when it is on.

Huang and her staff were good, polite and professional. We enjoy the food.

Good activities.

We should have booked one more night!

8 September, 2019

"Staff and Scenery Nice; Boat Old, Paid Twice, 3 Day Cruise only 2 Days"

Staff were excellent, friendly and responsive. Cruise manager excellent. Boat old, tired and does not look like pics - understand it is due for a refit. Scenery nice - but tourists cannot swim in water. Food ok, not great. We booked three day cruise thinking it goes out further away from mass of boats… MoreStaff were excellent, friendly and responsive. Cruise manager excellent. Boat old, tired and does not look like pics - understand it is due for a refit. Scenery nice - but tourists cannot swim in water. Food ok, not great. We booked three day cruise thinking it goes out further away from mass of boats - only to find it comes in each day (we were told due to weather/Typhon - which was calm and unlikely to impact cruise area) - and that may only be a 2 day cruise. Original booking via Bookings.com cancelled by Signature and we paid direct (10% more) than on their web site. We have not had our $AUS818 refunded via Booking.com (who booked via Agoda) and I have spent 3 hours chasing it in circles. Also emailed Signature - no response. So we paid for a 3 days and 2 day cruise ($AUS1278) to get 1.5 days - when we could have booked in country for <$AUS380 for the same experience as boat half empty. Would not do it again. Not sure if this is a fraud or just bad admin but put a downer on an otherwise wonderful Vietnam holiday. Less

6 September, 2019

"Honeymoon adventure"

For our honeymoon we booked this overnight cruise. The staff were amazing to start. Very accommodating and certainly went above and beyond our expectations. The food was phenomenal, drinks were a bit pricey but it's a small price to pay in the end for the trip. They surprised us with a celebratory cake… MoreFor our honeymoon we booked this overnight cruise. The staff were amazing to start. Very accommodating and certainly went above and beyond our expectations. The food was phenomenal, drinks were a bit pricey but it's a small price to pay in the end for the trip. They surprised us with a celebratory cake in the evening, Sean towel set up with rose petals everywhere, and an upgraded room. Even though it was too big for two of us. Just a fantastic way to start our journey through vietnam and I would definitely recommend the experience. Less

5 September, 2019

"The Best Experience Ever"

We are one of the privileged travellers being able to experienced to spend 3 days/2 nights in Halong Bay aboard the Signature Royal Cruise and we had an amazing cruise and enjoyed every moments to be a memorable one. What made this cruise even more special was the professionalism displayed by the cruise… MoreWe are one of the privileged travellers being able to experienced to spend 3 days/2 nights in Halong Bay aboard the Signature Royal Cruise and we had an amazing cruise and enjoyed every moments to be a memorable one. What made this cruise even more special was the professionalism displayed by the cruise manager "Tim" and his assistant "Meagan" who made us feel welcome and relaxed during the duration of the cruise. There is no hesitation to recommend Signature Royal Cruise to anyone who wishes to replicate our experience. Less

4 September, 2019

"Amazing meals and great staff"

Overall the cruise was excellent. Great accommodation, friendly helpful staff and the meals and service was amazing. The only downside was the drinks were quite expensive.