In case the service isn't qualified enough, except for out-of-control situations such as weather conditions, we receive and appreciate all your comments. With the highest respect, we will investigate your case and will offer the reimbursement once your complain is rational
If your cancellation is from one certain number of days before your departure, you won’t be charged any single coin. Policy is applied separately for each cruise, please see cruise details or contact our sales for more information.
You absolutely can count on this local expert to back you up
Heritage Line Jayavarman - Palace of the King
As one of Heritage Line's "family", Heritage Line Jayavarman Cruise features a gorgeous and luxurious style. The cruise has 27 cabins with an Indochine interior. Besides, there are a spacious sundeck and Jacuzzi for passengers to relax. During the cruise tour, you will have a chance to enjoy the elegant dining hall, bar, Apsara spa, and massage,...
Intricate woodcarving cruise in an elegant French-colonial and Khmer design
An aesthetic floating art gallery with sophisticated Art-Deco in all cabins and public area
Pure indulgence in culinary events, outdoor jacuzzi, Apsara spa, and cultural & historical lectures
Memorable stays with endless entertainment onboard and rustic charms aboard
Exceptional services and dedicated butlers
Superior Stateroom
2 pax
20.0 m2
Double/Twin
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Deluxe Stateroom
2 pax
23.0 m2
Double/Twin
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Signature Stateroom
2 pax
27.0 m2
King size
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Does the 4-day HCM-PP trip include participating in the floating market on a sampan at Cai Be? It seems from the itinerary that it does not. Also, the pricing on the website seems to be per person, but if I have a child who is older than 5, would I be paying the same price as 4 people (2 full rooms)?
The price will take as adults as your child is oler than 5 years old. That's the policy from the cruise.
Great trip which exceeded my expectations, tour guides were very good as well
We would like to thank you so much for helping us have this adventure, everything you have organised for us has been first class from the hotel accomodation at both ends and the cruise on the Jayavarman which was way beyond expectation we have had such a great time and seen so much and eaten far too… More We would like to thank you so much for helping us have this adventure, everything you have organised for us has been first class from the hotel accomodation at both ends and the cruise on the Jayavarman which was way beyond expectation we have had such a great time and seen so much and eaten far too much of the fine food on the cruise. The ships crew were amazing and soon we all became one big family and had a great time.
The three local guides we met along the way, Trei in Vietnam, Pun in Cambodia on the cruise, and Lucky who took over from Pun on the bus trip to get us to Seim Reap, all were full of knowledge. Here in Seim Reap we have used Lucky, Pann Heng, Cambodian name, for day excursion to temples and stilt house , a very good day, he knew of you. He only works part time for cruise company, other time he uses his own good four wheel drive car to do day tours and airport transfers , so if you need someone to do these jobs for you we would recommend him, his contact details are, Pann Heng, (Lucky)
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We would not have been more pleased. We have done over 15 river cruises and this was best of all.
The food was world class delicious. Your tour guides are outstanding. Staff on board Could not have been more helpful and welcoming.
The trip you organised for us with the Heritage Line was outstanding in every detail. We found the ship to be clean, comfortable and very roomy and the service from the Staff to be exceptional. Every person we had contact with greeted us with a smile and nothing was too much trouble. The food and the… More The trip you organised for us with the Heritage Line was outstanding in every detail. We found the ship to be clean, comfortable and very roomy and the service from the Staff to be exceptional. Every person we had contact with greeted us with a smile and nothing was too much trouble. The food and the excursions were also faultless.
Your organisation in helping us plan the trip in sending us appropriate documentation etc. and keeping us informed throughout the process was exceptional. If and when the opportunity arises, we would highly recommend the Heritage Line and using yourself as the booking agency.
We thank you very much for all you have done and we will certainly utilize your services when next we visit the area. Less
Jayavarman Boat Trip
We had a wonderful boat trip from Phnom Penh to Ho Chin Minh City. The accommodations we very good but the crew made it into an experience.