2026 Cruiser's Choice Awards by reviewers
Check-out the top 10 cruises which are the most favorable ones with perfect services
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Halong Bay Cruises Reviews
6174 reviews from our clients who finished their wonderful trip in Halong Bay
0 reviews from our clients who finished their wonderful trip in Halong Bay
Customer Reviews
Overall Rating
Based on 6174 customer's reviews
9.4
Excellent
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The service from the staff was amazing, and our room was spacious & comfortable. However, the dining area felt dreary, with chairs lacking enough cushioning and music that resembled something you’d hear in a funeral home. As someone who works in the entertainment industry, I understand the profound… MoreThe service from the staff was amazing, and our room was spacious & comfortable. However, the dining area felt dreary, with chairs lacking enough cushioning and music that resembled something you’d hear in a funeral home. As someone who works in the entertainment industry, I understand the profound impact of music on mood. A more upbeat playlist could motivate guests to mingle, drink more, and overall enjoy the experience better.
The activities on land, like biking to a local village, were fine, but nothing special. The village itself didn’t offer much to see or do, so the excursion felt more like a filler activity. Less
This was a 2-day cruise through Bai Tu Long Bay. Everything was organised by Rosie Nguyen from start to finish. Whether it was arranging flights, hotels, or transportation, her organisational skills were fantastic.
Informed and helpful guides and the itinerary covered all we could have hoped for.This… MoreThis was a 2-day cruise through Bai Tu Long Bay. Everything was organised by Rosie Nguyen from start to finish. Whether it was arranging flights, hotels, or transportation, her organisational skills were fantastic.
Informed and helpful guides and the itinerary covered all we could have hoped for.This was a great adventure and excellent value for money with help on hand every step of the way.
Thanks go to Rosie and BestPrice Travel for providing a brilliant holiday. Less
Our cruise for 2 days was nice. The Athena cruise ship is beautiful: wood and large windows. Dinner was a 5-course tasting menu, all very delicious. Drinks are not included and must be paid for separately.
Overall, I'm happy with the service.
Beautiful spacious room and bathroom, and quality linens. Plenty of tasty food, including lunch on the day trip boat. Our bus transfer from the old quarter and then to the airport and back was seamless, thanks to Mia Nguyen Bestprice. She made the entire process feel easy and worry-free from start to finish.
Anna assisted us with the Ha Long Bay cruise and inside visits. She was fantastic to work with; we told her what we wanted, and she made it happen. Communication was effective, with everything done via email and WhatsApp. She followed up on all of our trips to ensure our safety and kept us up to date… MoreAnna assisted us with the Ha Long Bay cruise and inside visits. She was fantastic to work with; we told her what we wanted, and she made it happen. Communication was effective, with everything done via email and WhatsApp. She followed up on all of our trips to ensure our safety and kept us up to date on the driver's information. I was cautious at first because of an invoice problem, which was soon corrected. If you need an agent to plan your activities, I recommend using this agency. Less
Kevin & I just wanted to say how much we loved our suite on the Catherine cruise. We absolutely loved it! It was scenic and relaxing. We had a great time, we will book in again on another cruise with you soon
Nos han ofrecido un gran servicio. Havy / Camelia ha sido muy atenta en todo momento y, a pesar de los cambios que solicitamos o los retrasos por tráfico, se ha adaptado sin problemas, además de que hemos sido informados en todo momento.
Lo recomiendo totalmente
My Uyen from BestPrice Travel was a fantastic agent; she made the whole experience unforgettable. My wife and I had a balcony for 2 nights on the Swan Cruise; we cannot recommend this highly enough.
The boat is comfortable, the scenery is stunning, and the itinerary is well-paced with activities like caves and kayaking. Great service and a relaxing experience overall.
This cruise truly delivers a private and relaxing experience in Halong Bay. The boat is elegant, perfect for us. The crew was attentive without being intrusive, and the itinerary felt flexible and unhurried. Every detail felt thoughtful and refined. A great choice for a special Halong Bay experience.