In case the service isn't qualified enough, except for out-of-control situations such as weather conditions, we receive and appreciate all your comments. With the highest respect, we will investigate your case and will offer the reimbursement once your complain is rational
If your cancellation is from one certain number of days before your departure, you won’t be charged any single coin. Policy is applied separately for each cruise, please see cruise details or contact our sales for more information.
You absolutely can count on this local expert to back you up
Luxury Combo: Paradise Cruise + Sofitel Metropole Legend 3 Days 2 Nights
Highlight Services & Facilities
- Jacuzzi
- Live Music
- Pool
- Butler Service
- Mixology Class
- Room Services
- Private Balcony
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Best luxurious cruise with professional butler services
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Diverse fusion menu serving 2-Michelin-starred dishes
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Great entertainment: piano bar, live music, jacuzzi pool, spa rooms
Cabin & Rates
Deluxe Cabin
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enter your departure date
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Best Seller
Deluxe Balcony
2 pax
25.0 m2
Double / Twin
Cabin detail
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- 1 night at Paradise Cruise + 1 night Sofitel Metrople Legend.
- Airport pick up
- Car transfer from Hanoi - Halong - Hanoi
- Complimentary light lunch at Paradise Suites Hotel on the departure date to Hanoi
- 2 day cruise itinerary and program
- 2 Breakfast / 1 Lunch / 1 Dinner
- Complimentary regular tea and coffee on board
- Two bottles of water in cabin
- Cooking demonstration, afternoon tea and Tai Chi session
- Onboard insurance, taxes and service charges
- Entrance and sightseeing fees
- Airfare & airport transfers
- Christmas, New Year Surcharge
- Visa arrangements
- Kayaking (460.000 VND/per time for 1 or 2 persons)
- Spa treatment services
- Beverages and tobacco
- Tips and other expenses not mentioned in inclusions
- For Group under 5 cabins:
- More than 21 days prior to check-in: FREE of charge.
- From 21 to 10 days prior to check-in: 50% of total rates
- From 9 to 7 days prior to check-in: 70% of total rates
- Less than 7 hours prior to check-in: 100% of total rates
- No-Show: 100% of total rates.
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
- Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
- During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
- The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
- The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
- FREE of charge for child under 5 year old sharing bed & meal with parents. Surcharge for extra bed:
- VND 575,000 in 2 days/1 night.
- VND 805,000 in 3 days/2 night
- Child from 5 - 11 year old: sharing cabin with parents: 75% adults rate. Only 01 child under 12 years old is allowed to share cabin with parents with surcharged for child rate.
- Child from 12 year old count as adults.
Cruise Itineraries
Important Notes:
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
About Paradise Elegance Cruise
Paradise Elegance pioneers the 5-star Halong Bay cruise with butler service and a Michelin-starred menu. Embark on this exceptional cruise, you can indulge in the ultimate wellness and entertainment in the lap of luxury.
Designed in the stylish vessel and Vietnamese concepts, Paradise Elegance boasts 4 main decks to accommodate around 62 passengers.
On the main deck, you can find the reception lounge, Le Parfum Spa with 4 separate rooms to give the most private space. Also, there are 14 Deluxe Balcony Cabins (25m2) and a public terrace at the bow for a 180-degree view.
The upper deck has 13 Executive Balcony Cabins (25m2), 02 Elegance Balcony Suites at the stern & 02 Captain’s View Terrace Suites at the front. Each suite covers a space of 35m2 with luxurious amenities and unobstructed views of the bay.
The salon deck is where the Le Piano Lounge, Le Marin Restaurant, and Kitchen are located. Boasting a large area of the rear, the lounge offers both inside and outside seats for passengers to indulge in the symphony of the sea under any weather conditions.
The sundeck is outstanding with the L’odyssee Bar, outdoor jacuzzi, and the sunbathing area offering up to 60 seats. Designed for the fullest relaxation and sightseeing onboard, L'odyssee sundeck spaces up to 700m2 giving spacious public areas for all passengers to chill out.
L’évasion Spa
To unwind and pamper yourself, visit the spa and massage room on the main deck. There are 04 treatment rooms which are separated by sliding doors to ensure your privacy.
Sliding door that makes the spa room more private and individual
Le Marin Restaurant
Located on the salon deck, Le Marin restaurant can serve 60 - 90 guests with various types of Asian and European-styled dishes from 7:00 to 22:00.
Elegantly furnished dining space
Le Piano Lounge
Next to the restaurant, the piano lounge offers 40 elegant seats and a charming neoclassical space to enjoy live music performances by Filipino/ Vietnamese bands and delicious cocktails until 23:00.
Enjoy live music performances at the piano lounge
Jacuzzi Pool
On the L’odyssée sundeck, you can luxuriate in a 15m2 jacuzzi pool and the delectable canapé catering service, which provides an array of delightful bites for your pleasure.
Large sundeck offers an outdoor jacuzzi and sunbathing area
During the 2-day-1-night cruise, visitors will follow a schedule with the classic Halong Bay route to explore Titov Island, Luon Cave, and Sung Sot Cave. The 3-day-2-night trip will add the trip to Tien Ong Cave and Cua Van Fishing Village.
No matter which tour option you select, you can expect a remarkable and memorable experience filled with a myriad of captivating activities on the Paradise Elegance overnight cruise.
Explore Titov Island
About the first attraction of Day 1, you have the option to either embark on a mountain hike to enjoy a panoramic view of Halong Bay or take a refreshing swim in around 1 hour.
Discover Luon Cave
After visiting Titov Island, enjoy your 1st day by exploring Luon Cave where guests will be impressed by the magnificent beauty, just take time to paddle the crystal water on a kayak or bamboo boat.
Kayak in Cua Van Village
Guests on the 3-day-2-night tour can spend 1 hour visiting Cua Van Village on Day 2 afternoon. The first floating fishing village in Halong Bay and Vietnam remains its pristine beauty and perfect kayaking destination.
Visit Sung Sot Cave
The last day of the itinerary will take you to visit Sung Sot Cave, where you can immerse in magical stalagmites and stalactites as well as the myths of the cave.
Visit Sung Sot Cave - one of the largest in Halong Bay
Spa & Massage
- Price: From US $33/ service
- Duration: 30 - 90 minutes/ session
At Le Parfum Spa, you can treat yourself to the utmost treatments by Sothys Paris blended with Asian massage procedures. There is a variety of traditional practices, including energizers, body scrubs, and wraps, along with soothing facial therapies.
Enjoy traditional spa therapy with high-class products
NOTE: The rate could be adjustable, you should refer to the up-to-date price on the cruise.
With over 14 years of experience serving tourists in the cruise industry, Paradise Vietnam guarantees to leave you with unforgettable flavors on every Paradise Elegance Cruise.
The usual time is from 7:00 for breakfast, 13:00 - 14:30 for lunch, and 19:00 - 22:00 for dinner.
Eurasian culinary
Your gastronomic experience includes a canapé party, a light European breakfast, a classic set menu lunch, and a modern BBQ evening with influences on European-Asian fusion by a Michelin-starred menu.
Scrumptious fine dining dishes
NOTE: Please note to the cruise staff if guests have special requirements for your meals.
As part of the package, two complimentary bottles of mineral water will be provided per day. Any additional beverages not included in the cruise price will be charged separately, based on the prices listed on the bar menu.
- Alcohol: From US $39/ bottle & US $8/ shot
- Cocktail: From US $6/ glass
- Non-alcohol: From US $2/ item
Experience the refreshing flavors with an extensive alcohol selection of spirits such as whisky, rum, gin, vodka, and more. Additionally, for those seeking non-alcoholic alternatives, treat yourself to a glass of mocktails, fruit juice, smoothies, hot drinks, water, and other soft drinks.
NOTE: The rate could be adjustable, you should refer to the up-to-date price on the cruise.
Suitable for various travel styles, you can choose a luxury shuttle bus or private car (additional fee) to transfer from Hanoi to Halong Bay cruise port. The transport is equipped with water bottles, free wifi, air-conditioning, and comfortable seats.
Departing from Hanoi
Those who book the transfer service will be picked up around 8:00 - 8:30 at your hotel in Hanoi Old Quarter or the meeting point at 52 Le Dai Hanh Street, Hai Ba Trung District, Hanoi.
Departing from Tuan Chau Port
If you transport on your own, you need to arrive at the lobby of Paradise Trend under Paradise Suites Hotel, Tuan Chau Island, Halong City before 12:00. From there, you will be transferred by electric cart to the cruise.
NOTE:
- Late check-in/boarding time after 12:15 requires a surcharge of US $160/ way by additional tender or speed boat.
- The extra charge could be adjustable, you should refer to the up-to-date price on the cruise.
BestPrice's Reviews - 9.7/10
- Inspection date: 1st & 2nd, November, 2023
- BestPrice Travel Inspector: Ms. Nhung Dang
Paradise Elegance gave me one of the most worthwhile experiences on a Halong Bay 5-star cruise with outstanding amusement and cuisine. It is worth a try for anniversary couples and newlyweds to indulge in romantic settings of music performances, fine dining, and sunset hours.
Facilities & Amenities - 9.5/10
Overall, there are abundant amenities for wellness and entertainment onboard. If the Jacuzzi Pool and Le Piano Lounge are perfect for outgoing people, the library and La Parfum Spa give private space for introverts. However, my Deluxe Balcony Suite has a downside due to its narrow space (only 25m2).
Pros
- Large jacuzzi pool with a capacity of up to 10 adults
- 4 separate spa rooms offer the best privacy and relaxation
- Well-maintained and up-to-date facilities in aesthetic luxuriant design
Cons
- Small and cramped cabins, only 35m2 for the Captain's View Terrace Suite
- Outdated bathrooms, not all cabins are equipped with bathtub
Restricted area for Deluxe and Executive Suite
Food & Drinks - 9.8/10
A plus of Paradise Elegance is the culinary experience with a Michelin-starred menu. At a reasonable cost, I had a chance to enjoy the first-rate cuisine of Western-Asian fusion at a 5-course dinner and French-style canapés at a sunset party. Regarding the buffet menu and beverages, all are flavorsome and eye-catching.
Pros
- A wide range of Vietnamese and Western buffet option
- Delicious dishes and seafood, especially the main course "Pan-seared sea bass fillet" at dinner
- Diverse experience to serve BBQ dinner or private dining on sundeck (upon request)
Cons
- Expensive drinks, limited options for cocktails and mocktails
Private dining on sundeck upon request
Activities & Itinerary - 9.6/10
Following the classic Halong Bay itinerary, Paradise Elegance takes advantage to maximize the number of visit attractions. On my 2-day-1-night trip, I visited 3 sightseeing spots with different kinds of activities: hiking, kayaking, swimming, and caving. In a nutshell, this cruise program is great for active travelers and nature lovers.
Pros
- Well-planned itinerary with more attractions than other cruises
- Amazing live music and dance by a Filipino band for night activity
- Various types of activities at limestone cave, beach, water cave, and floating village
- Modern speedboat with a large capacity of 198 seats and vending machines
Cons
- Additional charge for kayaking and bamboo boating
- 3D2N cruises depart on Tuesdays, Thursdays, and Sundays only
Energetic kayaking in a secluded part
Service - 10/10
As a 5-star international cruise line, Paradise Cruises Group always goes above and beyond with attentive services and professional staff from Vietnamese and Filipino crews onboard. Particularly, I appreciate the dedicated butler services and want to say special thanks to Ms. Korine.
Pros
- Supportive and knowledgeable crew team as well as cruise manager
- Exceptional butler services that very few cruises offer
- Excellent massage services with high-quality products and skills
Welcoming staff on and offboard
Paradise Elegance on TripAdvisor
- Number of reviews: 8,463
- Excellent: 8,053/8,463 reviews
Rank the 1st of 291 Tours & Activities in Halong Bay, Paradise Elegance is a highly-rated cruise company by more than 8,000 reviewers. Overall, Paradise Elegance on TripAdvisor is highly recommended by its customers for its excellent services, accommodations, high-quality food, and well-organized itinerary.
Popular mentions on TripAdvisor
Despite a few negative feedbacks about customer services and high surcharges, Paradise Elegance is still among the top choices for an overnight cruise in Halong Bay.
Customer Reviews
Based on 119 customer's reviews
- Cruise quality 9.6
- Food/Drink 9.5
- Cabin quality 9.5
- Staff quality 9.6
- Enter/act 9.4
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Questions & Answers (32)
Do you have nonsmoking rooms?
Hi! At present, there's no cruise boat in Halong has smoking cabins. However, you can smoke at your cabin private balcony or any outside area of the boat (please try to not disturb other guests).
What’s mean of pax ? We have 3 adults want to go 3 days 2 night ,what room is available for us ,date May 31- Jun 2 ,how much is it ? Do we have to book 2 rooms or can it be one captain room for 3 persons ? .Thank you
Hi, please find your answer below:
1. Pax means person
2. For your travel date, we can arrange deluxe standard from $1971
3. As the rooms are small, we have to take at least 2 rooms for your group
Hello! We are seeking to be picked up in Ninh Binh, enjoy your cruise, and then be dropped off in Hanoi Old Quarter. Is it possible for this to be arranged? Thank you!
Yes possible you can book bus at optional services.
Hi, I want to book Paradise. So when I am booking 2 adults n one child each room. Will I get an extra bed for the kids?
If you need extra bed cost will extra.
Hi, I am interested in making a booking for 2 days 1 night in 27 July 2024. Can u pls advice how much is the return transportation to pickup from our hotel to the cruise?
We charge 45 USD/person for round way transfer by bus.
What a retreat! Paradise Elegance is the place to go if you want to reward yourself!
Everything went smoothly; we were picked up in a minivan from our Hanoi hotel and driven directly to the boat.
We were first shown to our table in the dining area (although we were seated in the piano bar, which was… More What a retreat! Paradise Elegance is the place to go if you want to reward yourself!
Everything went smoothly; we were picked up in a minivan from our Hanoi hotel and driven directly to the boat.
We were first shown to our table in the dining area (although we were seated in the piano bar, which was apart from the main dining area, because we had reserved the executive balcony). We were not disappointed when we arrived at our room after the safety lecture; it included a spacious king bed, a separate closet, and a bathroom.
Every meal was superb. It was wonderful that daily excursions were planned.
The staff was amazing overall. Do yourself a favor and reserve the three days and two nights—it will be well worth it! Less
The food was excellent, and they even served us vegetarian Indian food. The accommodations were clean and roomy, and the staff was kind and accommodating. We had a wonderful time onboard Paradise Elegance.
Overall, a once-in-a-lifetime event with superb service, staff, and tour excursions. Highly recommended. The food was also great. The cabins were stunning, with large, comfy beds and plenty of space. We greatly liked our voyage and would definitely recommend this cruise line.
The entire crew is very friendly and helpful. Also, the food is amazing!!! Everything is fantastic! I hope to come back soon.
It was a positive experience. The events were quite engaging. Everybody took care of everything. The mood was quite pleasant. The food was wonderful, and there were plenty of options. The sheets and quilts were excellent.
The staff were fantastic; they were constantly helpful, friendly, and cheerful, ensuring that you had the best experience possible. The cuisine was delicious, and there was no limit on drinks. I loved how we dressed up for supper in traditional Vietnamese costumes and took cooking classes.