Mr.Lili S
Hello Ms. Moon,
Hope you're doing well! Sorry for the late response. I've added my rating, below. I've also just submitted a 5* review on TripAdvisor.
Overall, the trip was fantastic - very well planned and executed - thank-you so much!! I was very nervous about going to a different country and not speaking the language, but you and your team took such good care of us. Given everything that was included in our custom package, BestPrice Travel indeed offered very good value. After our custom tour, we joined a Mekong River cruise, and we told other fellow travellers about BestPrice Travel!
I wanted to give you a few other comments:
- all the guides were exceptional: it was wonderful to have Mr. Jerry greet us at the Hanoi airport upon arrival (such a good idea - thank-you!), and Jerry's walking street food tour was one of our trip highlights; we learned a lot from Mr. Tuan on the way from Hue to Da Nang to Hoi An; I really enjoyed Ms. Fi's Hue Imperial City tour (and you were right, the group tour was more fun); and my husband and our friend thought the DMZ private tour was amazing (they didn't know their guide's exact name unfortunately)
- the drivers and their vehicles were great - we especially liked Hip (Hue-Da Nang-Hoi An), we really appreciated all the driving our driver did between Hanoi and Ha Long Bay and back (I did not write down his name, very sorry), and we liked Hoa's SUV during the drive to My Son Sanctuary and around Hoi An
- the only driver where we felt a little unsafe was the Hanoi airport transfer #2 (Tues Jan 23)
- the accommodations were great - Hotel Tirant was in a great location, our rooms in Hue Eldora were luxurious, and the team at the Hoi An Delicacy was just simply wonderful
- the only exception is the Draco Hotel in Da Nang - Reception was not as friendly/attentive, the hallways and rooms were dark, our rooms could have been cleaner, the sink was awkward with water splashing everywhere, and our friend had a hard time with the step to get up to the bed level and down; however the view of the ocean from our rooms was great, and the breakfast buffet and rooftop pool bar were nice
- the seaplane scenic flightseeing over Ha Long Bay was another trip highlight
- Peony Cruises in Ha Long Bay - I enjoyed Mr. Lee's tai chi class; and dining room server, Andrew was amazing
Thank-you again for making possible such wonderful experiences in Vietnam.




























































